PODOFO 7" Android 10 GPS Navigation 1+16G Bluetooth Car Multimedia Player Autoradio Radio Player for VW
- Free shipping on all the order from global countries. (Please note that if you need it expedited, there is an additional expediting fee.)
- Arrive in 7-14 business days after placing your order.
- Simply return it within 30 days for an exchange.
RETURN & REFUND
Customer First is one of our brand's values, and we attach great importance to customers' shopping experience and strive to exceed your expectations. If you are not completely satisfied with your purchase, we will be happy to help you solve problems or work with you on finding the best fit.
30-Day Return Guarantee
Support all buyers to apply for exchange or refund within 30 days after receipt.
2-Year Warranty
All of our products are fully guaranteed by the manufacturer for 2 years to the original purchaser. The manufacturer’s warranty covers the repair or replacement of defective parts.
Return Instructions
If you need a return, you must contact our customer service first. we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. We do not accept a unilateral return service! You can contact us at info@podofo.com
*NOTE: Please confirm that the product packaging is complete, the product is not damaged, and the appearance does not affect the second sale. Incomplete items may be non-returnable, and if returned items are missing any parts, damaged by the user, you may not be eligible for a refund or your refund may be deducted to cover any loss.
Exchanges Policy
If the received goods are damaged or non-artificial quality problems, you can contact customer service to confirm and apply for a replacement.We will re-ship for you as soon as possible. You may be asked to provide a photo or other proof of the damaged or defective product.
If you buy the mistaken product and need to exchange it, please contact customer service and send it back to our designated warehouse, and we will send you the right one as soon as possible.
About Return and Exchanges' Cost: If your item was received damaged or defective, we’ll gladly replace the item or reissue accessories at no cost to you. Items must be returned in the same condition they were received, or your refund may be deducted to cover any loss. For Non-defective products like buyer bought the wrong one, the consumer will be responsible for all shipping costs.
Refunds
We will notify you once we’ve received and inspected your return, and let you know in 2-3 working days if the refund was approved or not. If approved, you’ll automatically get your refund via the same method as purchase payment within 14 business days. Please remember it may take some time for your bank or credit card company to process and post the refund too.
Seller And Buyer Responsibility
PODOFO's Responsibility
When PODOFO sends the wrong goods or the product is damaged during transportation, we will bear the cost of return or exchange.
Customer's Responsibility
Any errors or quality problems caused by the buyer shall bear all return or exchange costs.
FAQ
Delivery
How to track logistics?
We will send the tracking number of parcel to your mailbox between 1 to 3 business days as soon as your order is shipped. You can also contact us anytime if you want to know where your stuff is. We will be at your service anytime.
How long can I get my item?
The product will be shipped within 1-3 business days after purchasing, and the delivery time is subject to the selected logistics and region. Under normal circumstances, delivery time is 6-10 business days from our China warehouse. Under special circumstances, you will receive your package within 4-7 business days when shipped from your local warehouse, force majeure factors may cause delivery time to be extended.
After sales
Can I return the product?
We offer 30 days for no-reason returns, as detailed in our Return and Exchange policy.
How to Warranty?
(1) If it is a software problem, we can upgrade the software for free, and you can simply upgrade the software of the machine.
(2)If the accessories are broken, we will provide new accessories for free within the warranty period (24 months). If the warranty period has expired, we will charge the cost of the accessories.
(3)If it is a hardware problem, it is within the warranty period (24 months). You can send it to our designated after-sales address, and we will repair it for you free of charge. If the warranty period has passed, we will charge a certain fee according to the situation.
Product
Is it easy to install and use?
(1)We have detailed instructions.
(2) If you have any questions, please feel free to contact us, we have a professional after-sales team to solve your problem.
Are your products legal? Will it affect driving safety?
Podofo focuses on automotive intelligence development, design, and marketing a series of car audio equipment, has become leading car multimedia top brand ! More than 10 million drivers have already chosen Podofo's products over the world. The use of PODOFO adds a great level of safety to the car if used correctly.
Sale
I am a seller, can I get a favorable wholesale price?
We are the manufacturer, so we support bulk orders. Buying in bulk will be cheaper than retail. For bulk purchases, please contact info@podofo.com. for preferential wholesale prices. The price will definitely blow your mind.
Other Questions
Other questions?
For questions not mentioned above, you can contact us by email or online communication, we will reply you in time.